Regulatory information
About version 1
- What changed
- First published version
- Why
- Hedj is publishing, in one place, the regulated status of the partners that provide bank data and FX and payment services through Hedj, and Hedj's own role.
- What it means for you
- You can see who provides each regulated service, under which licence, what Hedj's role is, and where to complain.
About Hedj
Hedj Financial Risk Management Limited is a company registered in Ireland (registered no. 803831). Registered address: 2 Southwood Park, Blackrock, Co. Dublin, A94 D2C1, Ireland.
Hedj provides treasury risk management software. Hedj is not itself authorised as a payment institution, an electronic money institution or a bank. The regulated services available through Hedj are provided by the partners named below, under their own licences.
Bank data (account information services)
Yapily Connect Ltd is a company registered in England and Wales (company no. 11598433). It is authorised and regulated by the Financial Conduct Authority under Financial Services Register number 827001 to provide account information services and payment initiation services. It provides bank data services in the United Kingdom.
Yapily Connect UAB is a company registered in the Republic of Lithuania (company no. 305602679). It holds payment institution licence no. LB002045 issued by the Bank of Lithuania, and is supervised by the Bank of Lithuania. It provides bank data services in the European Economic Area.
Hedj's role in the UK. Hedj provides the account information service to UK users as agent of Yapily Connect Ltd. Hedj's registration with the FCA as agent of Yapily Connect Ltd is pending; the UK bank data service is not provided until it is entered on the FCA Register.
Hedj's role in the EEA. Yapily Connect UAB provides the account information service directly to users in the EEA. Hedj is not its agent.
FX and payment services
United Kingdom. Hedj Financial Risk Management Limited's Payment and Foreign Currency Exchange Services are provided by Ebury Partners UK Limited. Ebury Partners UK Limited (EPUK) is an Authorised Electronic Money Institution (Financial Services Register No. 900797) and is licensed to provide payment services including FX spots and FX Forwards for the commercial purpose of the facilitation of payments for identifiable goods or services and direct investments. Ebury Partners UK Limited is registered with the Information Commissioner's Office, with registration number: ZA345828.
Hedj introduces UK clients to Ebury Partners UK Limited. Hedj is not an agent of Ebury Partners UK Limited.
European Economic Area. Hedj Financial Risk Management Limited's payment and foreign currency exchange services are provided by Ebury Partners Belgium NV/SA. Hedj Financial Risk Management Limited is partnered with Ebury Partners Belgium NV/SA as a Programme Manager. Ebury Partners Belgium NV/SA is authorised and regulated by the National Bank of Belgium as a Payment Institution under the Act of 11 March 2018, registered with the Crossroads Bank for Enterprises (Banque-Carrefour des Entreprises) under number 0681.746.187.
Hedj will act as payment service agent of Ebury Partners Belgium NV/SA once registered with the National Bank of Belgium (reference: pending); FX and payment services are not provided to EEA customers through Hedj until it is entered on the register.
In both regions, Hedj makes introductions to Ebury for the provision of regulated payment services, and transaction dealing is done through Ebury. Hedj has no authority or ability to negotiate or vary the transactions or the services, or to enter into any contract on behalf of Ebury. Ebury may refuse any client, transaction or instruction.
Hedj's registrations
| Registration | Status |
|---|---|
| Agent of Yapily Connect Ltd, on the FCA Register | Pending |
| Payment service agent of Ebury Partners Belgium NV/SA, with the National Bank of Belgium | Pending |
This page will show each registration number once it is issued.
Complaints
| Service | Complain first to | If unresolved |
|---|---|---|
| Hedj's own platform | Hedj, support@hedj.eu | The courts of Ireland, as set out in the Master Terms |
| Bank data, UK | Yapily Connect, complaints@yapily.com | Financial Ombudsman Service, www.financial-ombudsman.org.uk |
| Bank data, EEA | Yapily Connect, complaints@yapily.com | Bank of Lithuania, www.lb.lt |
| FX and payments, UK | Ebury Partners UK Limited, complaints@ebury.com | Financial Ombudsman Service, www.financial-ombudsman.org.uk |
| FX and payments, EEA | Ebury Partners Belgium NV/SA, complaintsbe@ebury.com | Ombudsfin, www.ombudsfin.be |
If you send a complaint about a partner's service to Hedj, we pass it on: to Yapily Connect promptly, and to Ebury within two business days.
Complaints about how Hedj handles personal data can also be made to the Data Protection Commission in Ireland or, in the UK, the Information Commissioner's Office. See our privacy notice.
Hedj Financial Risk Management Limited is registered in Ireland, company number 803831. Registered office: 2 Southwood Park, Blackrock, Co. Dublin, A94 D2C1, Ireland.